Questionnaire for the evaluation of customer satisfaction

In order to measure, analyze, and improve our production performance, we analyze information regarding the Customer’s perception of how well MG. Anodi International Ad has met contractually established requirements.

Such monitoring is one of the performance measures of the quality management system for us.

The data contained herein will be analyzed during management review of the quality system and will be scrupulously maintained by the quality assurance manager of MG. Anodi International Ad who will prevent any handling of the document other than the above.

We therefore ask you to kindly answer the following questions:

    Customer Name

    Customer Email


    Timeliness of Delivery

    Product Quality and Compliance with Requested Specifications

    Business Relations

    Problem Resolution

    Availability and Speed of Required Document Issuance Service

    Comparison to Competitors

    Overall Evaluation of Product/Service

    Comments and Suggestions